Hello, meet Mercy;
With over 6 years of experience as a Business Analyst and Scrum Product Owner, I have developed a deep understanding of what it takes to drive successful projects. From delivering new products to managing complex projects, I have worked in a variety of industries to deliver results that align with the organization's goals.
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By implementing Agile methodologies and working closely with cross-functional teams, I have been successful in creating efficient and effective workflows that drive results. I am passionate about using data-driven insights and utilizing best practices to continuously improve and enhance project outcomes.
Mercy Itohan Uzama, MBA, CSPO
Business Analyst
+1 (250) 797-8338
Email:
Address:
British Columbia, Canada
Phone:
EDUCATION
2022-2023
Master of Business Administration
Vancouver Island University
As an MBA graduate, I bring a unique blend of strategic thinking, analytical skills, and leadership to the table. I have a proven track record of delivering results, leading teams, and driving growth in both local and international markets. I am always looking for new challenges to take on. Whether it's developing a new business strategy or launching a new product, I have the experience and expertise to provide solutions.
2012-2016
University of Benin
Bachelor of science in Business Administration
I have a solid academic foundation in the fundamental areas of management, such as general business administration, accounting, finance, research, information technology, human resources, marketing, and international business.
2006-2012
West African Senior Secondary School Certificate
Nigerian Navy Secondary School
Academic diploma issued following successful completion of my examination in English Language, mathematics, Economics, Commerce, Literature, Government and Biology.
CERTIFICATIONS
SKILLS
Requirement Analysis - Proficient
Business Process Improvement - Proficient
Documentation and Presentation - Proficient
Technical Writing - Proficient
Critical Analysis - Proficient
Data Visualization - Proficient
EXPERTISE
Requirement Analysis
Understanding the significance of requirement analysis, with the thorough and accurate knowledge of the business needs as the first stage of elicitation to avoid gold plating. I have overtime, gathered well-defined, clear, and correct client’s requirements through analyzing, validating, and aligning with the expectations of their stakeholders and documenting the accepted requirements for sign-off before commencement of the project while considering all possible conflicts that may occur.
Stakeholder Analysis
’m able to identify the stakeholders to better understand their needs and expectations through requirement gathering process of each stakeholder to compare their different feedback to align with the project scope. Through conducting a stakeholder’s map, designing quadrants for each dimension, I have visually been able to rank the level of management for each stakeholder, how to keep them satisfied and the means of communication
Communication and Interpersonal
I'm being able to interact with others effectively, my uncanny ability to comprehend conversations and convey my messages in a straightforward, understandable manner. communicating with clients and stakeholders, comprehend their needs, and provide clear insights. I'm proficient in both oral and writing communication.
VOLUNTEERING EXPERIENCE
British Columbia MBA Games - Overall Team Captain
2022
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Led and motivated the team to help create the most enjoyable and positive experience as possible.
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Liaised between the event staff and team to make sure everyone is where they need to be, when they need to be there and provided support needed
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Managed communications and logistics with the host organizers
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Ensured conflict resolution so the team could perform at its best.
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Demonstrated optimism and inspired hope.
World University Service of Canada (WUSC)
2022-Present
Educating peers and spreading awareness about a variety of development challenges while connecting and assisting the students to settle down and foster community.
SustyVibes
2019-Present
Educating Nigerian Girls In Enterprise (ENGINE)
2017- 2018
A community where young people who are passionate about a society that can connect and create new lifestyles that are better for ourselves, the planet, and the entire human race. Dedicated to making sustainability relevant and doable for young Africans.
The goal of the ENGINE is to improve the chances of life of 18,000 marginalized girls aged between 13 and 19 by improving learning through free education, literacy, training them for self-employment
